NEGOTIATING SKILLS - 2 DAYS

Benefits to you

• Achieve a win - win situation always!
• Key strategies for successful negotiation
• Learn how to prepare and gain complete confidence in your negotiating skills

Most important topics covered

• The different phases of a negotiation - understanding the process in order to manage it more effectively
• The influencing factors - the different areas to improve upon to become a more effective negotiator
• Setting the stage prior to the negotiation
• Preparing for negotiation: the essential check-list
• How to take up and defend an initial stance
• Available strategies and tactics - how and when to employ them and defend against them
• Concessions and variables: where to give and where to take
• The human factor - how to allow for other people?s needs, feelings, ego and priorities
• Conclusion and summary: making sure agreement exists, and that it gets implemented