MANAGING PERFORMANCE AND CHANGE - 2 DAYS
Benefits to you
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Manage and benchmark your staff performance to achieve maximum output.
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Identify KRAs and KPIs and set realistic objectives to enable your staff to meet their target.
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Learn how to influence and develop your staff by coaching, counselling, giving constructive feedback and lead them sucessfully through change.
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Develop staff to their full potential through goal setting, effective mentoring and coaching using the SMART technique.
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Anticipate, identify and manage reaction to change ensuring successful change management
Most important topics covered
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Performance management process
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Establishing KRAs and KPIs
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3600 performance appraisals
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The performance appraisal process
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Constructive feedback
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Developing staff by coaching and counselling
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Influencing skills
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Developing and maintaining personal authority
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Causes of and reactions to change
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Effective change management
Note: The course available in both English and Vietnamese. | 
